Support Your dedicated program co-ordinator Miriam Wohl was hired in 1998 to carry out this task. Miriam lived in two co-ops for a total of 21 years and has worked at CHFT since 1989. One of the benefits of using the program is that co-ops are not alone if there is a problem with one of the suppliers. Miriam works closely with all the federations and their members to resolve problems whenever they arise. She is a firm supporter of co-ops. Reach Miriam at any time at [email protected]. Your federation reps Below are the Co-op Cost Cutters information contacts for the various Co-operative Federations: Central Ontario Co-operative Housing Federation (COCHF) [email protected] 519-579-2424 Co-operative Housing Association of Eastern Ontario (CHASEO) [email protected] 613-230-2201 Co-operative Housing Federation of Canada (CHF) - Manitoba Office [email protected] 204-989-5963 Co-operative Housing Federation of Canada (CHF) - Nova Scotia Office [email protected] 902-423-7119 Co-operative Housing Federation of Canada (CHF) - Southwestern Ontario Office [email protected] 519-453-0999 Co-operative Housing Federation of Toronto (CHFT) [email protected] 416-465-8688, ext. 212 Fédération des Coopératives d'Habitation Intermunicipale du Montréal Métropolitain (FÉCHIMM) [email protected] 514-843-6929, poste 242 Golden Horseshoe Co-operative Housing Federation (GHCHF) [email protected] 905-561-2667 Parent Co-operative Preschool Corporation (PCPC) [email protected] 416-410-2667 Peel-Halton Co-operative Housing Federation (PHCHF) [email protected] 905-823-2667 FAQ Who do I contact if I have a problem with one of the program suppliers? Your first line of contact is the representative listed in the Co-op Cost Cutters ad or summary list for that supplier. You can also send an email to Miriam Wohl, the program co-ordinator, or copy her on emails you send to the supplier. She will support you in getting things resolved. Why did appliance prices go up so much? Manufacturers set the price. If the price goes up it’s because manufacturers have raised their prices. The low value of the Canadian dollar has affected the price of everything, except products made in Canada. All appliances are made in China and bought in U.S. dollars. That is just how that industry works. Some of the Cost Cutters services and products are not the lowest price we could find. Why is that? Co-op Cost Cutters will not always be the cheapest but tries to offer the best value over time. Quality, good value and strong customer support are the foundations of the program. The program guarantees that co-ops are dealing with reputable companies that stand behind their products and services, have proper insurance coverage and proper certification. I couldn’t find an item I needed in the supplier catalogue. Who do I contact to help me source a product that is hard to find? Each Cost Cutters supplier has a dedicated person listed in the ad and summary list for your region. If you can’t find a product you are looking for, contact that representative. Some companies have a central order desk where you can get help to source a product. How are companies picked? Companies go through a tough process of selection. If a service looks like it might be a good fit for the program, we check the background and references of 2 or 3 companies that offer that service. There is a lot of back and forth to gather information and negotiate the best possible deal. It can take several months to choose a new service.