Document Direction (DDL) provides client partners with Information Systems and Technology at  whatever level they require — from basic equipment needs all the way up to Managed IT Helpdesk Services.

Formerly Ricoh

DDL combines the manufacturing and engineering expertise of Ricoh — a global technology innovator — with the experience of our locally-based sales and service teams.

Your Ricoh products are still available and serviced through DDL.

The Deal

DDL still carries the trusted Ricoh products and has now branched out into:

  • Managed IT support
  • Microsoft 365 training
  • Cloud storage (on Canadian soil)
  • Digital conversion and filing
  • Many other tech services

DDL can help!

DDL has lease or buy options for Ricoh copiers that copy double-sided, staple, print, fax and scan – all in one!


To get an assessment of your co-op's needs, contact Anurag Vaidya: